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Reason #1 why the Wizard likes Bovada: Excellent customer support The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful. I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.) If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own. |
Blue Chip Games ReviewLast Update: May 26, 2008 Disclaimer: Let it be known that I have served as a consultant to Blue Chip Games. All my reviews attempt to stick to the facts only, specifically game rules and odds. Blue Chip Games at one time provided Pinnacle race and sportsbook, despite dated screenshots, that would indicate they still do. It is the Blue Chip business philosophy is to offer the player the best odds on the Internet, making up for the low house advantage on volume. Blue Chip Games are headquartered on the Caribbean island of Curacao. The software went live at Pinnacle in September 2004. I am striving to get an updated list of casinos that do use Blue Chip Games. An important feature of Blue Chip Games is the cash back program. The cash back rate on all games is 0.3%, based on the initial wager amount. However zero house edge bets do not count, namely the odds in craps and the double up feature in video poker. Following are the games offered, strategy tips, and the house edge.
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| Keno | ||||||||||
| Catch | Pick 1 | Pick 2 | Pick 3 | Pick 4 | Pick 5 | Pick 6 | Pick 7 | Pick 8 | Pick 9 | Pick 10 |
|---|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| 1 | 3 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
| 2 | 0 | 16 | 2 | 2 | 0 | 0 | 0 | 0 | 0 | 0 |
| 3 | 0 | 0 | 50 | 5 | 3 | 3 | 1 | 0 | 0 | 0 |
| 4 | 0 | 0 | 0 | 108 | 15 | 5 | 2 | 2 | 1 | 0 |
| 5 | 0 | 0 | 0 | 0 | 835 | 80 | 30 | 15 | 8 | 5 |
| 6 | 0 | 0 | 0 | 0 | 0 | 1500 | 525 | 110 | 55 | 26 |
| 7 | 0 | 0 | 0 | 0 | 0 | 0 | 2000 | 1635 | 355 | 160 |
| 8 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 3000 | 2200 | 1000 |
| 9 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 5000 | 4000 |
| 10 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 10000 |
| Return | 75% | 96.2% | 97.13% | 97.24% | 97.17% | 97.33% | 97.17% | 97.33% | 97.49% | 97.44% |
| Hit freq | 25% | 6.01% | 15.26% | 25.89% | 9.67% | 16.16% | 23.66% | 10.23% | 15.31% | 6.47% |
The table shows the most liberal odds are on the pick 9 at 97.49%.
Oasis Poker is the same game as Caribbean Stud Poker, except the player may switch one to five cards before making the raise or fold decision. The rules are explained in depth in my section on Oasis Poker. With the 0.3% rebate the house edge is 0.549%.
The standard rules are followed and the dealer is always the banker. There is a button to sort the player's cards and the dealer house way is indicated in the help files, something I have never seen done before.
As shown in my pai gow poker section when the dealer is the banker the house edge is 2.73%.
This is what Blue Chip Games calls Caribbean Stud Poker. The paytable is more generous than the standard one found in the land casinos. As far as I know this game offers the best odds for Caribbean Stud Poker anywhere, land or online.
|
Pinnacle Payoff Table |
|
|
Hand |
Pays |
|
Royal flush |
800 to 1 |
|
Straight flush |
200 to 1 |
|
Four of a kind |
25 to 1 |
|
Full house |
10 to 1 |
|
Flush |
7 to 1 |
|
Straight |
5 to 1 |
|
Three of a kind |
3 to 1 |
|
Two pair |
2 to 1 |
|
Pair |
1 to 1 |
|
Ace/king |
1 to 1 |
The house edge under this pay table is 3.35%. The strategy is the same that under the standard paytable, found here.
Two versions are offered: American and European. You would be a fool to play the American roulette because the European roulette has much more liberal rules.
The American roulette follows ordinary U.S. rules are followed for a house edge of 5.26%.
The European roulette has both a single zero and the if the ball lands in zero the player has the choice of losing half or leaving it imprisoned (explained in my roulette section). By taking half back, which is the better option, the house edge is 1.35%.
I have no public information on the theoretical or actual return of the slots.
Here is an image of one of my favorites.

Blue Chip Games features the following games. The return percentage follows each game, assuming optimal strategy.
|
Blue Chip Games Video Poker |
|
|
Game |
Return |
Jacks or better | 99.54% |
Double Bonus | 99.11% |
|
Deuces Wild |
98.91% |
|
Joker Poker |
98.94% |
Bonus Poker | 98.38% |
|
Double Joker Poker |
98.28% |
The following tables show the probability and the contribution to the total return of each hand and each game.
|
Jacks or Better - Blue Chip Games |
||||
|
Hand |
Payoff |
Number |
Probability |
Return |
|
Royal flush |
800 |
493512264 |
0.000025 |
0.019807 |
|
Straight flush |
50 |
2178883296 |
0.000109 |
0.005465 |
|
4 of a kind |
25 |
47093167764 |
0.002363 |
0.059064 |
|
Full house |
9 |
229475482596 |
0.011512 |
0.103610 |
|
Flush |
6 |
219554786160 |
0.011015 |
0.066087 |
|
Straight |
4 |
223837565784 |
0.011229 |
0.044917 |
|
3 of a kind |
3 |
1484003070324 |
0.074449 |
0.223346 |
|
Two pair |
2 |
2576946164148 |
0.129279 |
0.258558 |
|
Jacks or better |
1 |
4277372890968 |
0.214585 |
0.214585 |
|
Nothing |
0 |
10872274993896 |
0.545435 |
0.000000 |
|
Total |
19933230517200 |
1.000000 |
0.995439 |
|
| Double Bonus "9/7" | ||||
| Hand | Pays | Combinations | Probability | Return |
|---|---|---|---|---|
| Royal flush | 800 | 414973476 | 0.000021 | 0.016655 |
| Straight flush | 50 | 2255533176 | 0.000113 | 0.005658 |
| 4 aces | 160 | 4364665980 | 0.000219 | 0.035034 |
| 4 2-4 | 80 | 10446064476 | 0.000524 | 0.041924 |
| 4 5-K | 50 | 31969127784 | 0.001604 | 0.080191 |
| Full house | 9 | 211872080016 | 0.010629 | 0.095662 |
| Flush | 7 | 303428337828 | 0.015222 | 0.106556 |
| Straight | 5 | 299409572148 | 0.015021 | 0.075103 |
| 3 of a kind | 3 | 1452555860172 | 0.072871 | 0.218613 |
| Two pair | 1 | 2370561008868 | 0.118925 | 0.118925 |
| Jacks or better | 1 | 3921754413384 | 0.196745 | 0.196745 |
| Nothing | 0 | 11324198879892 | 0.568107 | 0.000000 |
| Total | 19933230517200 | 1.000000 | 0.991065 | |
|
Deuces Wild - Blue Chip Games |
||||
|
Hand |
Payoff |
Number |
Probability |
Return |
|
Natural royal flush |
800 |
459064368 |
0.000023 |
0.018424 |
|
4 deuces |
200 |
3727565940 |
0.000187 |
0.037401 |
|
Wild royal flush |
25 |
38119473696 |
0.001912 |
0.047809 |
|
5 of a kind |
15 |
62203767960 |
0.003121 |
0.046809 |
|
Straight flush |
9 |
98317296840 |
0.004932 |
0.044391 |
|
4 of a kind |
4 |
1222017689652 |
0.061306 |
0.245222 |
|
Full house |
4 |
522042221472 |
0.026190 |
0.104758 |
|
Flush |
3 |
407440287408 |
0.020440 |
0.061321 |
|
Straight |
2 |
1145680543080 |
0.057476 |
0.114952 |
|
3 of a kind |
1 |
5342962086012 |
0.268043 |
0.268043 |
|
Nothing |
0 |
11090260520772 |
0.556370 |
0.000000 |
|
Total |
19933230517200 |
1.000000 |
0.989130 |
|
|
Joker Poker - Blue Chip Games |
|||
|
Hand |
Payoff |
Probability |
Return |
|
Natural Royal Flush |
800 |
0.000025 |
0.019682 |
|
5 of a kind |
200 |
0.000093 |
0.018644 |
|
Wild Royal Flush |
100 |
0.000104 |
0.010418 |
|
Straight Flush |
50 |
0.000581 |
0.029028 |
|
4 of a Kind |
18 |
0.008538 |
0.153676 |
|
Full House |
7 |
0.015656 |
0.109589 |
|
Flush |
5 |
0.015663 |
0.078315 |
|
Straight |
3 |
0.016805 |
0.050414 |
|
3 of a Kind |
2 |
0.133659 |
0.267317 |
|
2 Pair |
1 |
0.110745 |
0.110745 |
|
Kings or Better |
1 |
0.141544 |
0.141544 |
|
Nothing |
0 |
0.556589 |
0.000000 |
|
Total Return |
1.000000 |
0.989372 |
|
|
Double Joker Poker - Blue Chip Games |
|||
|
Hand |
Payoff |
Probability |
Return |
|
Royal Flush |
640 |
0.000020 |
0.012623 |
|
Wild Royal |
100 |
0.000299 |
0.029854 |
|
5 of a Kind |
50 |
0.000404 |
0.020217 |
|
Straight Flush |
25 |
0.001430 |
0.035762 |
|
4 of a Kind |
10 |
0.017672 |
0.176722 |
|
Full House |
8 |
0.017678 |
0.141426 |
|
Flush |
6 |
0.026145 |
0.156869 |
|
Straight |
4 |
0.038438 |
0.153753 |
|
3 of a Kind |
1 |
0.165757 |
0.165757 |
|
2 Pair |
1 |
0.089786 |
0.089786 |
|
Nothing |
0 |
0.642371 |
0.000000 |
|
Total Return |
1.000000 |
0.982767 |
|
| Bonus Poker | ||||
| Hand | Pays | Combinations | Probability | Return |
|---|---|---|---|---|
| Royal flush | 800 | 470085000 | 0.000024 | 0.018866 |
| Straight flush | 200 | 3155973468 | 0.000158 | 0.031665 |
| 4 aces | 100 | 3784777956 | 0.000190 | 0.018987 |
| 4 2-4 | 40 | 10264289028 | 0.000515 | 0.020597 |
| 4 5-K | 25 | 31344633108 | 0.001572 | 0.039312 |
| Full house | 12 | 221623366428 | 0.011118 | 0.133419 |
| Flush | 8 | 340114993692 | 0.017063 | 0.136502 |
| Straight | 5 | 250363156332 | 0.012560 | 0.062800 |
| 3 of a kind | 3 | 1404666733056 | 0.070469 | 0.211406 |
| Two pair | 1 | 2451102018696 | 0.122966 | 0.122966 |
| Jacks or better | 1 | 3732547263840 | 0.187253 | 0.187253 |
| Nothing | 0 | 11483793226596 | 0.576113 | 0.000000 |
| Total | 19933230517200 | 1.000000 | 0.983774 | |