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Reason #1 why the Wizard likes Bodog:
Excellent customer support
The thing that separates Bodog from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bodog's support is handled by Bodog, and their support staff is actually knowledgeable and helpful.
I'm so confident that you'll have a good experience with Bodog that if you have a problem getting paid and you can't resolve it with them on your own, I'll talk to them myself. I personally have known the Bodog management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)
If you have a problem with any other casino besides Bodog, I can't help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn't my job nor my problem. If you play at Bodog after clicking through my site I'll stand behind you 100%. Any place else and you're on your own. (Visit Bodog)
Try blackjack at Bodog. One click and you're in:
 No popups, no download, no registration, no B.S., just the game.
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From
the Wizard....
My
Superbowl winnings
Another Super Bowl has come and
gone. The two weeks before the game I spent
much of my time analyzing hundreds of different
prop bets, and going about town betting them. In
my last newsletter I said I planned to try
harder to get the virgin lines, shortly after
their release. Once again, I was rather
unsuccessful in that department. Only at the
Rampart do I believe I was the first sharp prop
bettor on the scene, and their lines were pretty
well set this year. I was fairly early at the
Palms and Hilton, and got some good, but not
great, bets down. This year the softest opening
lines were at Stations, Golden Nugget, and Boyd
properties. Unfortunately, I was late to the
party, and only got some crumbs.
Overall, I bet $144,331 of my own money,
and had a profit of $20,068.28, or 13.90%. I
also bet $143,842 of investor money, which had a
profit of $18,250.21, or 12.69%. Normally I
don't discuss my specific bets, to avoid
teaching others to compete with me, but I will
say I had very big plays on the Patriots to win
straight up, and against a three-point margin of
victory, unfortunately.
I realize that betting a big favorite on
the money line may sound like a square bet, and
it is usually is, but the Super Bowl is an
exception. Every other football game is
dominated by money that is bet for gambling
reasons, as opposed to team loyalty. However,
the Super Bowl brings out a lot of bets by
people who normally don't bet on sports. These
fan-based bets on the underdog tend to be placed
on the money line, and on the favorite against
the spread. I speculate the reason is that
Giants bettors would not want to lose the game
but win their bet, which is what would have
happened if the Patriots won by less than 12.
Patriots bettors would not want to lay the long
odds on the money line, so they gave up the 12
points. According to my calculations, the
Patriots had a 83.8% chance of winning the game.
A fair price to lay would have been about -520,
but I got -425. For those not familiar with this
notation, -425 means you have to risk $425 to
win $100, getting $525 back, or any proportion
thereof. Normally I would not have bet it so
big, but I had lots of props favoring the
Giants, so I hedged. On the 3-point margin of
victory, I felt with the large point spread and
total, the probability against that happening
was 93.5%. I put the fair money line at -1427,
and bet it heavy at -700. Let the record show I
bet that prop all four times of the Patriot's
recent Super Bowl appearances, and they won or
lost by three points every time.
Despite that last drive costing me about
$30,000, I would like to congratulate the Giants
overcoming huge odds as a wild card team,
beating Tampa Bay, Dallas, Green Bay, and New
England, to win the Super Bowl. I calculate
the probability of the Giants winning all four
of those games to be 1 in 195. With or without
the money riding on it, that was the best Super
Bowl I can remember watching.
Dispute
with the Stratosphere
I'm only going to touch on this
lightly, because I'm still trying to achieve a
resolution. While making Super Bowl bets, I
brought in an expired winning ticket for a
college football bet. To my knowledge Nevada
sportsbooks generally honor expired tickets
anyway, although they might request that the
ticket be put through their accounting
department to verify it. In fact, I have never
heard of any casino not honoring an expired
ticket. So I had very little doubt that it would
be refused. However, that is exactly what
happened. I go into much more detail about it
on
the website. Between that and another
incident, I am in the process of developing a
player advocacy web site, dedicated to dispute
resolution and warning players of dishonest
casinos. Bluejay says he will let you vote on a
title banner.
Ask
the Wizard!
Here's an excerpt from the newest
Ask
the Wizard, column #203.
(Q) Hi, I have
developed a card game I believe would be ideal
for casino use. I am about to put a patent on
it. I need to know how to get it into a casino.
I think I need to find someone to partner me. —
Richard from Brisbane, Australia
(A) I answer that question in
my article Marketing
New Casino Games. Eliot Jacobson also has
a good article on this subject, titled
The
Elements of a Successful Carnival Game.
What's
new on the site
- Mini
Pai Gow: You've been asking for this one
for months. Here is my analysis of this six-card
pai gow poker variant.
Jan 16
- Ask the Wizard columns #201,
#202,
and #203.
From
Michael Bluejay....
Who
are our readers?
I've been forgetting to share this
with you for nearly a year! Last May, Bodog
asked us for some demographic info on our
readers. We'd never collected any before, so we
promptly ran a survey on the site. I shared that
report with Bodog, but I forgot to share it with
you. Whoops. It must be all the drugs I did in
the 60's. Anyway, at long last, the
super-curious (or super-nosy) can finally get
the scoop on Wizard
of Odds reader demographics.
Hanging
with the Wizard
Let me tell you something: math isn't
just the Wizard's day job, he lives and breathes
it. Actually, he dreams it. His wife says that
she heard him reciting the digits of pi
in his sleep! And when he called and left a
message for me the other day...well, I'm just
gonna let you listen to the message and judge
for yourself: the
Wizard's voicemail.
Bodog
in Chinese
In a move that will probably make the
Wizard's wife happy, Bodog is now available in
Chinese, along with Chinese-language customer
support. 中国語電話番号! (Okay, that's Japanese, not Chinese, but I think it's a close enough translation. The Wizard doesn't pay me enough to know Japanese and Chinese. Oh, it means "Chinese language phone number!") Anyway, you can visit Bodog's
Chinese site.
Frustrated
by broken websites?
After years of trying to navigate
websites that just didn't work properly I
finally did something about it: I created a
site that lists problem sites and what they're
doing wrong. Maybe this will get the companies
that run the bad sites to make them work
properly, and in any event, it's a good
educational tool for would-be web developers.
Here you can see exactly what not to do
when creating a commercial website. Check out
Problem
Websites.
Interestingly, I list the Stratosphere's
site (which has a whole bunch of problems), but
that's coincidental to the Wizard's dispute with
them. I first put the Strat up on Problem
Websites a good year before the Wiz had any
issue with them. And I went back to their site
recently not because of the Wizard's dispute,
but because I wanted to check the prices on a
suite for a friend who's coming to town, which
is when I discovered that the site has gone even
further downhill.
Free
book drawing winner
This month's winner of the Wizard's
book, Gambling
102, is "cvpiro" -- subscriber #1823
(alphabetically) of 10,255, and who signed up
for the list way back in July 2005.
Congratulations cvpiro!
Until next time, set
your expectations high.
Read
back issues
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