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Reason #1 why the Wizard likes Bodog:
Excellent customer support
The thing that separates Bodog from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bodog's support is handled by Bodog, and their support staff is actually knowledgeable and helpful.
I'm so confident that you'll have a good experience with Bodog that if you have a problem getting paid and you can't resolve it with them on your own, I'll talk to them myself. I personally have known the Bodog management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)
If you have a problem with any other casino besides Bodog, I can't help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn't my job nor my problem. If you play at Bodog after clicking through my site I'll stand behind you 100%. Any place else and you're on your own. (Visit Bodog)
Try blackjack at Bodog.
One click and you're in:
 No popups, no download, no registration, no B.S., just the game.
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December 4, 2001 Column
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[ Click here to Ask the Wizard of Odds a question ]
Before I ask my questions I just want to say your site is phenomenal! I have two craps questions I was hoping you could answer:
1) Your preference is to count the come out roll of 12 in the calculation of the house edge on the don't pass. If one was to choose NOT to count it, would the house edge on the pass line combined with full double odds be exactly equal to that of the house edge on the don't pass line combined with full double odds?
2) Does the overall house edge against player x go up if player x places come bets (which will be backed up with full double odds) after betting the pass line with full double odds? i.e. player x with just a pass line with full double odds = house edge .572%, player x with same bet but places two come bets with full double odds = house edge (.572%)x(3)? - Jay from Hamilton, Ontario
Thanks for your kind words. Here are my answers.
1. If we define the house edge as the expected loss per unresolved bet (not counting ties) then the house edge on the don't pass would be 1.40%, just barely less than the 1.41% on the pass line bet. If the player can bet more money on the don't pass side, which is the case in real but not Internet casinos, then the combined house edge favors the don't side more the greater the multiple of odds allowed.
2. Assuming the player keeps his odds on during a come out roll then the overall house edge does not change if the player adds come bets, backed up with the odds. However if the player keeps the odds off, which is the default rule, then the overall house edge will actually go up slightly by adding come bets.
Are you going to tell us when you will be on the travel channel? - Gil from Saint Petersburg
I plan to tell my newsletter readers. However since you ask it should air sometime in April or May in a show titled something like "The Top Ten Ways to Win." I've been interviewed on radio and television before and I can never stand to watch or listen to myself afterward. I always feel I could have done better. So I don't plan to make a big fuss over it.
I thought your information on tipping was helpful. My question is how do you tip at a black jack table? Where do you put it, when do you tip, how much do you tip? - Brian from Greensburg, U.S.
The vast majority of the time the player makes a bet for the dealer. This is done by putting the tip on the edge of the betting circle, close to the dealer. Think of the tip as orbiting around your bet, where the betting circle is the path of the orbit. If you double down you may or may not also double the dealer's tip. If you split then I believe you must also make another bet for the dealer. Sometimes when a player leaves the table he will just leave a tip for the dealer, like on a table in a restaurant.
I was playing 'let it ride' on a video machine last week. Someone told me I would have better odds if I played at a table with 6 players because more cards are out (20 instead of 5). Is he correct? - Phillip from Upper Marlboro, Maryland
No. Unless you can actually see the other player's cards and use that information correctly in your strategy then the number of other plays makes no difference.
I have just read an article that says its proper basic strategy to stand on a multiple card 16, containing a 4 or 5, Vs. a dealer's 10 in a multiple deck (4 or more decks) blackjack game. I checked your web site and I could only find appendixes for multiple card hands in 1 and 2 deck games. Is this article correct? - Rodney from Clarence, New York
Yes! Good question, even I didn't know this. The fewer the decks and the greater the number of cards the more this is true. To test the most likely case to favor hitting, 8 decks and only 3 cards, I ran every possible situation through my combinatorial program. The following table displays the results.
| Expected Values for 3-card 16 Vs. 10 in 8-deck game |
| Hand |
EV Hit |
EV Stand |
Best
Play |
Probability |
Return
Hit |
Return
Stand |
| 1/5/10 | -0.540978 | -0.539872 | Stand | 0.132024 | -0.071422 | -0.071276 |
| 1/6/9 | -0.536558 | -0.540151 | Hit | 0.059837 | -0.032106 | -0.032321 |
| 1/7/8 | -0.537115 | -0.537003 | Stand | 0.059837 | -0.032139 | -0.032133 |
| 2/4/10 | -0.540947 | -0.541 | Hit | 0.237478 | -0.128463 | -0.128475 |
| 2/5/9 | -0.542105 | -0.540534 | Stand | 0.039891 | -0.021625 | -0.021563 |
| 2/6/8 | -0.537701 | -0.540773 | Hit | 0.059837 | -0.032174 | -0.032358 |
| 2/7/7 | -0.538271 | -0.537584 | Stand | 0.028983 | -0.015601 | -0.015581 |
| 3/3/10 | -0.540385 | -0.540995 | Hit | 0.115028 | -0.06216 | -0.06223 |
| 3/4/9 | -0.541769 | -0.540536 | Stand | 0.059837 | -0.032418 | -0.032344 |
| 3/5/8 | -0.54295 | -0.540022 | Stand | 0.039891 | -0.021659 | -0.021542 |
| 3/6/7 | -0.538575 | -0.540228 | Hit | 0.059837 | -0.032227 | -0.032326 |
| 4/4/8 | -0.543188 | -0.54003 | Stand | 0.028983 | -0.015743 | -0.015652 |
| 4/5/7 | -0.544396 | -0.539483 | Stand | 0.039891 | -0.021717 | -0.021521 |
| 4/6/6 | -0.539446 | -0.542878 | Hit | 0.028983 | -0.015635 | -0.015735 |
| 5/5/6 | -0.545033 | -0.542137 | Stand | 0.009661 | -0.005266 | -0.005238 |
| Total | | | | 1 | -0.540355 | -0.540293 |
The two right numbers in the bottom row show that the overall expected value for hitting is -0.540355 and for standing is -0.540293. So standing is the marginally better play. Following this rule will result in an extra unit once every 1117910 hands. It would take about 5 years playing blackjack 40 hours a week before this piece of advice saved the player one unit.
What is the expected gain of the Grand Martingale system in the game of roulette? - Jane from Dayton, USA
The expected loss is 5.26% of total money bet. This is true of ANY betting system based on American roulette rules.
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