Ozwin Casino Review

Not often will you see a review here where a player walked away from money in their account but that’s exactly what I did and don’t feel the least bit dissatisfied in doing so. I had signed up through LCB on the Sneaky Santa promo as I had been looking for a casino outside of the Bov/.

Not often will you see a review here where a player walked away from money in their account but that’s exactly what I did and don’t feel the least bit dissatisfied in doing so. I had signed up through LCB on the Sneaky Santa promo as I had been looking for a casino outside of the Bov/.lv family just to diversify and given their high rating/praise here, I expected good things… As to the issue itself, it was initially software related and then it became CS related and I question the actual integrity of their casino overall at this point. So in the play through on Sneaky Santa, the game malfunctioned during a bonus. This was clearly the case, as displayed within the visual history of the machine/spin and confirmed by the initial CS agent I spoke with in chat. I thought surely this can’t be that difficult to review and resolve, as well as to acknowledge the issue had been patched snd some type of assurance I wouldn’t have to expect similar on their site from that point forward. The CS agent was pleasant but ultimately couldn’t resolve in that moment, which I understood and she shot an email stating I’d be contacted in 24-48 business hours regarding the matter and/or resolution. This was Friday night/Sat morning when it happened, so I checked in on Sun night/Monday early morning just to see if casinos considered weekends normal hours of operation (they do not lol) and then again on Wednesday which was truly 3 business days later. I was told that the issue was still being looked into. No other update but I chalked it up to being busy or pending a response from the developer. It was also Thanksgiving weekend and while they are not a North American venture, RTG is. I attempted to check in once more a couple days later, same non-story and lastly I reached out last week (Weds night/Thurs morning) which at that point after being told there’s no update and to wait 24-48 hours to be contacted I sensed the runaround and handled it as such. At no point should I nor anyone else have to enter into business with a company that A) does not follow up with their customers after stating they will do so (But I received 19 promotional emails from OzWin during this time asking for me to deposit) and B) does not take seriously the most egregious of issues-game integrity (this and honoring withdrawal are probably the two biggest things a casino needs to survive long-term) I will state that the last CS agent I spoke with reluctantly tried to offer me a $10 chip (presumably with rollover but I didn’t even ask) not as compensation for me having to initiate contact on their behalf 3 times but to consider the entire matter closed. The $10 didn’t even amount to what I’d already won within the bonus prior to it retriggering but failing to produce the additional spins... I know these casinos are used to dealing with bonus chasers and the like, but that isn’t all of us. I care more about trusting them as an operation than any bonus or free anything they could ever offer me. I suggest anybody step to this casino with caution and I invite @OzWin to respond directly to refute anything I’ve just stated.

Their lightning deposit option is one of favorite things here. Their deposit and no deposit bonus options are plentiful and so are their gamification missions which allow you to redeem points earned from completing missions to purchase more bonuses

I made a few deposits. No luck. Still play tournaments. Won 500aud. Played it in their casino instead of withdrawing. No luck whatsoever. Overall RTP is less than 50. So final thought...Horrible stay away.

would like to tell you to stay far away from OZWIN casino..

would like to tell you to stay far away from OZWIN casino.. now I've been in here some months and won a little here and there but after a 14 days in there they did so I couldn't I couldn't even activate some bonuses + they removed all deposit bonuses from my profile and now after I've made deposits several times they won't even give me a freebie because they say it's only for people who have a hard time and win... SHUT UP ONCE SHIT THOUGH, MAN.... And if I need to get an active bonus for my deposit, I need to get hold of a support every time... i really mean they have remove all promos from my user,, So I can do nothing myself

WOW!!!!! Thank you for your REVIEW!!! I will STAY FAR AWAY!!!!!!

I love this casino, the journey area where you can earn extra bonuses is awesome support is very helpful and I like the setup of the site!

I'm a fan. Bonuses are removed fast but I still play here from time to time. The bonuses while they last are pretty fair. Withdraws are processed in about 48-72 hours which ain't bad

This place really frustrated me. I received the no deposit bonus chip and ended up winning. When I went to cash out, I couldn't because I live in Louisiana. Fine, but my arguments is when I signed up they had my state as an option.

This place really frustrated me. I received the no deposit bonus chip and ended up winning. When I went to cash out, I couldn't because I live in Louisiana. Fine, but my arguments is when I signed up they had my state as an option. Most places won't have Louisiana as an option if we can't play there and I end up not registering there and move on. Remove Louisiana from the list when signing up then!!!

I received the no deposit bonus and I tried the games and it seems like a good casino with a good number of slots and table games

A scam. They let you win but my Drivers license picture that I had to hold up by my face was not clear. That’s what the casino said and I had to take a picture holding my I’d to get a bitcoin withdraw. It’s funny cause they did a friend of mine the same way.

A scam. They let you win but my Drivers license picture that I had to hold up by my face was not clear. That’s what the casino said and I had to take a picture holding my I’d to get a bitcoin withdraw. It’s funny cause they did a friend of mine the same way. If you were getting a paper check or bank wire there was no need for the additional picture of you holding your id. If you took the withdraw through a check but it has to be at least $210. If you win on there free spins or money they will only give you $180. The last way Is bank wire and if you live in US it’s international. I would rather throw money out of a window driving in my car that play here. They should not be allowed to do people like that.

I've had a decent amount of luck here but I've never gotten to withdraw. And I guess that's good considering some of the other reviews say that the US isn't allowed anyway. Anyway great starting first time bonus-codes