Responsible Gambling, Customer Support & Security
Unfortunately, Drake Casino does not cover the topic of responsible gaming, save for a small graphic in the footer section of their site that reads “Responsible Gaming”. I feel this is a major mistake for Drake, as they have a responsibility to offer information on the topic to their players, as they very well may end up helping one of their customers from making a terrible mistake.
Customer support is available through telephone, email, and live chat from 10am-12am EST daily. The customer support has always been excellent for me in the past, as staff is always fast to respond and friendly. I have had a few times when the casino had to look up my question and email me back, but I appreciate this tact rather than being left high and dry with no solution to my queries.
Drake Casino uses 128-bit SSL encryption technology to scramble your personal and financial data, which protects you from hackers who could otherwise steal your info.
Terms and Conditions, Banking
Looking through the terms and conditions at Drake Casino, there is nothing that stands out as being unfair or predatory toward players. Drake Casino also has an excellent reputation among players, giving us extreme confidence that everything is on the up and up.
The banking system at Drake Casino is pretty decent, allowing players to deposit and withdraw money from Skrill and Bitcoin. Deposits are also available through Visa, American Express, and MasterCard, while withdrawals can be processed through check and wire transfer.
Banking options at Drake Casino
Slots
The most popular portion of Drake Casino’s library is the fact that the casino offers all of BetSoft’s Slots3 Series of 3D slots. These games are quite numerous, and provide a very nice presentation as well as interactive features. Additionally, many of these games can be played on mobile devices with no loss of display or gameplay.
Comp Point Program
Drake Casino offers their own comp program, which they dub “Drake Club”. Drake Club enrollment is automatic, and players can earn points for every dollar wagered, and can be accumulated to purchase casino credits, enter sweepstakes, or purchase consumer electronics prizes.
Licence Information
Drake Casino is licensed to conduct gaming operations through the jurisdiction of Curacao.
Countries not supported
Drake Casino does not accept players from the following countries: Alberta, Antigua and Barbuda, British Columbia, Bulgaria, Canada, China, Denmark, France, Israel, Italy, Kentucky, Korea, Democratic People's Republic of, Libya, Manitoba, Maryland, Myanmar, Netherlands, Netherlands Antilles, New Brunswick, New Jersey, Newfoundland and Labrador, Northwest Territories, Nova Scotia, Nunavut, Ontario, Prince Edward Island, Quebec, Saskatchewan, Sierra Leone, Somalia, Sudan, Sweden, Ukraine, Washington and Yukon Territory.
Other Products
In addition to table games, slots, and video poker, Drake Casino also offers keno, scratch card, and virtual racing games to their customers.
Player Issues
Throughout the years Drake Casino has become a reputable online casino, but players may be turned off by the $100 minimum withdrawal, which is a bit high considering that the casino accepts deposits beginning at just $25.
Wizard Endorsement Status
Drake Casino earns an endorsement from this site for their integrity and customer support. We only endorse the best Internet casinos we personally trust, and are proud to partner with Drake Casino.
As our promise to our readers, if you click though any ad on this site, which leads to you opening an account, then we will always be here to mediate in the unlikely event you ever have a problem. However, we‘re very confident you won ‘t ever have the need to ask. Again, this offer of support applies if, and only if, you click through a banner on this site.
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Comments: 210
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User reviews marked with this logo are syndicated from LCB.org
watty2193 April 16, 2024 04:55
Another casino that for some reason will not allow me to create an account. Zero rhyme or reason, just flat out won’t let me create account when no restrictions are being violated
[email protected] April 12, 2024 13:20
Awful casino, every time I come to latest casino bonus to find an online casino I get messed up. It’s been 4 weeks to withdraw 789 dollars. Now they want Bank wire they want to charge $40 for that. I’ve tried two different bank accounts. They keep on saying no I’ve never had an issue with Bank wire like this.
Awful casino, every time I come to latest casino bonus to find an online casino I get messed up. It’s been 4 weeks to withdraw 789 dollars. Now they want Bank wire they want to charge $40 for that. I’ve tried two different bank accounts. They keep on saying no I’ve never had an issue with Bank wire like this. Avoid this casino like the plague. I actually won some money there but still they will not let me withdraw. I do not have a rollover requirement. I will keep everyone updated. Again, it’s been about a month since I’ve gotten the money
Read moreNeil Correll April 9, 2024 15:07
Didn’t seem to be able to win much here. Don’t particularly like the interface either. It’s a tough pull here.
ScroogeMcDie March 31, 2024 07:21
Drake casino seemed okay but it was very difficult to come away with a win. Tough games. Interesting tournaments.
Tonymoach4 March 4, 2024 17:11
Betsoft is my least favorite game provider and it's the only game provider at this casino. I also hate slow withdrawals. So this casino goes to the bottom of my list
topdog1417 February 27, 2024 19:47
Worst casino I ever played on such a waste of time super long verification process don't play here
andrejgnip February 19, 2024 08:17
“Liked it” but almost “ok”. Well first of all nice designed and user-friendly interface. Nice bonuses, good amount of different games, enough deposit methods. What I didn’t like - withdrawal limits and win limits.
bufallocricket January 22, 2024 20:53
Drake would be cool as a platform except for the play now deposit later bait and switch tactics they use for free play incentives. There customer service was rude on top of it.
Mindymae6 December 5, 2023 16:51
I really hate that they don’t have daily spins for longer than 4 days- you could be an avid deposited & you only get daily spins- 5 to be exact, which is pitiful in itself- & then you have to make a deposit. It’s hard to earn rewards & their support team can be extremely rude.
Jessica Parker November 10, 2023 02:20
Let me just start out with customer service, was absolutely horrible, unfriendly, might have graduated from elementary school. Honestly, I used to really like this casino, and now it is one of my least favorites. Everything was a hassle from depositing to talking to customer service. Definitely not recommended