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BetDNA Review
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Introduction
BetDNA Casino is an online betting site that first opened its doors in 2007. The casino is based out of Costa Rica and also offers sportsbetting services to its players, giving punters a nice base of options. Unfortunately the site has poor customer service and players have complained about slow payments in the past, and our sister site Latest Casino Bonuses revealed that they are using pirated software, which has led to us blacklisting BetDNA.Casino Info
📌 Jurisdiction
Costa Rica
💰 Min Deposit
€/$ 20
💸 Min Withdrawal
Please visit website for more information
⏱️ Cashout Time
Pending time: 48 hours; E-wallets: 0-72 business hours; Credit/Debit Cards: 0-72 business hours
🤑 Cashout Limit
No (Bank Wire)
📱 Mobile
Android, iPhone, iPad
👍 Download available
No
BetDNA Video Review
Bonuses
Below is a list of promotions currently being offered at BetDNA.
Software Providers
BetDNA Casino is powered by BetSoft, which gives players a nice selection of games that are playable directly through BetDNA's website. A mobile site also allows for wagers to be placed via smartphones and tablets.Video Poker
BetDNA Video Poker (BetSoft)
| Game | Power Poker | Multi-Play | Pay Table | Return | Live Game |
|---|---|---|---|---|---|
| Split Way Royal | No | No | 1-2-3-4-5-6-40-50-800-800 | 99.80% | No |
| Bonus Poker Deluxe -- Multi-Play | Yes | Yes | 1-1-3-4-5-10-80-50-800 | 99.70% | No |
| Bonus Poker | No | No | 1-2-3-4-5-8-25-40-80-50-800 | 99.17% | No |
| Tens or Better | No | No | 1-2-3-4-5-6-25-50-800 | 99.14% | No |
| Double Bonus | No | No | 1-1-3-5-7-9-50-80-160-50-800 | 99.11% | No |
| Deuces & Joker Wild -- Multi-Play | Yes | Yes | 1--2-3-3-3-6-9-12-25-800-2000 | 99.07% | No |
| Deuces Wild | No | No | 1-2-3-4-4-9-15-25-200-800 | 98.91% | No |
| All American -- Multi-Play | Yes | Yes | 1-1-3-8-8-8-30-200-800 | 98.49% | No |
| Deuces Wild -- Multi-Play | Yes | Yes | 1-2-3-4-4-8-15-25-200-800 | 98.45% | No |
| Double Jackpot | No | No | 1-2-3-4-5-8-20-40-80-50-800 | 98.35% | No |
| Draw Five Poker | No | No | 1-2-3-4-6-9-20-40-800 | 98.25% | No |
| Jacks or Better | No | No | 1-2-3-4-6-9-20-40-800 | 98.25% | No |
| Double Joker | No | No | 1-2-3-4-5-8-25-50-100-800 | 98.10% | No |
| Joker Poker (kings) | No | No | 1-1-2-3-5-7-17-50-100-200-800 | 98.09% | No |
| Joker Poker (kings) -- Multi-Play | Yes | Yes | 1-1-2-3-5-7-17-50-100-200-800 | 98.09% | No |
| All American -- Progressive | No | No | 1-1-3-8-8-8-25-100-800 | 96.01% | No |
| Double Bonus -- Multi-Play | Yes | Yes | 1-1-3-4-5-8-50-80-160-50-800 | 94.19% | No |
| Bonus Poker -- Multi-Play | Yes | Yes | 1-1-3-5-8-10-25-40-80-50-800 | 94.18% | No |
| Pyramid Bonus Poker | No | No | 1-2-3-4-5-8-25-40-80-50-800 + | 83.62% | No |
More information about BetDNA's Video Poker
Blackjack
 American blackjack |
 Super 7 blackjack |
 Super 7 blackjack |
 Single deck blackjack |
 European VIP Blackjack |
More information about BetDNA's Blackjack
Other Games
BetDNA is also home to 16 other games listed below:
Banking options at BetDNA
| Banking option | Deposit | Withdrawal | |
|---|---|---|---|
|
EntroPay | ||
|
MasterCard Credit | ||
|
Money Transfer | ||
|
NETELLER | ||
|
Skrill | ||
|
Visa Credit | ||
|
Bank Wire Transfer | ||
|
Maestro | ||
|
MoneyGram | ||
|
Prepaid Gaming/Gift Card | ||
|
Western Union | ||
|
uPayCard | ||
Slots
Comp Point Program
BetDNA does not offer comp points to their customers at this time.Licence Information
BetDNA Casino is licensed to conduct gaming operations through the jurisdiction of Costa Rica.Countries not supported
BetDNA does not accept players from the following countries: Costa Rica, Egypt, Ghana, Indonesia, Malta, Montenegro, Morocco, Nigeria, North Macedonia, Ontario, Pakistan, Serbia and Ukraine.
Other Products
In addition to casino games BetDNA offers its players a full sportsbook.Player Issues
Players at BetDNA regularly complain about slow customer support and delayed payments. This, in combination with the pirated software is enough for us to blacklist BetDNA, and strongly urge players not to wager at this casino.Wizard Endorsement Status
BetDNA has not earned endorsement from the Wizard of Odds.
BetDNA Screenshots
Comments: 27
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User reviews marked with this logo are syndicated from LCB.org
mamagotit February 6, 2017 13:54
I really enjoyed DNA I do believe they have a great casino,though the payouts are a bit slower than indicated (some of it can be blamed on KYC times they seem to take longer than usual) They have a friendly staff and actually do have phone support! (they even call you when you make your first deposit!) This gave me a...
I really enjoyed DNA I do believe they have a great casino,though the payouts are a bit slower than indicated (some of it can be blamed on KYC times they seem to take longer than usual) They have a friendly staff and actually do have phone support! (they even call you when you make your first deposit!) This gave me a sense of security that other casinos haven't :) So I do believe I will be going back :)
Read morehkatd November 30, 2016 11:07
The customer support is not good ! They answer you after many times reach them ! The most of time chat is automated responce and you asked them something and they answered you about a no deposit bonus how it works ! I asked them from my winnings and they were telling me for the bonus !As a new player i used a no...
The customer support is not good ! They answer you after many times reach them ! The most of time chat is automated responce and you asked them something and they answered you about a no deposit bonus how it works ! I asked them from my winnings and they were telling me for the bonus !As a new player i used a no deposit bonus of 100 euros which i saw in a similar site like yours it was sportsbook no deposit bonus which needed to wager it i dont remeber how many times but i fullfil the wagering requirements and i win 54 euros ! So when i was asking to claim my winnings i did not get any response ! when finally i get a response they told me it was not a no deposit bonus and it needs to deposit 100 euros to wager them once and then to claim my winnings ! So bad experience ! I dont trust this casino to deposit because live support is so bad ! Think about it before deposit!
Read moreTai Parker August 28, 2016 14:16
Just played there and liked it. Forgot i was even registered withthem.. was fun and have same games as everybody else. ... They also have freechip for you. enjoy
tinker July 4, 2016 23:29
I've played here a couple of times like the variety of games they have. I feel when you're offered a no deposit at sign up that one should be able to play any games that the casino offers. They don't, limited on games you can play which is a turn off.
I've played here a couple of times like the variety of games they have. I feel when you're offered a no deposit at sign up that one should be able to play any games that the casino offers. They don't, limited on games you can play which is a turn off. I haven't dealt with support so I can't give any feedback in the area. More than likely I do not see myself making a deposit here.
Read moreiDark April 20, 2016 04:28
Looks like gigantic casino with loads of erros and non-responsive customer suppot. I have some cash and would like to make the cashout, but the cashier looks very strange, no direct option to cashout, need to send emails to unrepsonsive customer support.
Looks like gigantic casino with loads of erros and non-responsive customer suppot. I have some cash and would like to make the cashout, but the cashier looks very strange, no direct option to cashout, need to send emails to unrepsonsive customer support. So this is situation without entrance for me, I am thinking just leave this or contact BetDNA through rep. Since the casino is registered and operating in USA, the strange control situation...Just stay away from here and find another place without any restrictions...
Read morejosesgirl February 11, 2016 16:36
I don't like these casinos especially since they took out the TopGame games!
barebones January 4, 2016 00:54
I played at this casino with a no deposit offer. I experienced very rude atttitude from customer support, not caring about my questions and needs at all. Also game selection you can play with the bonus is super small, there were slots too, but only from Betsoft and the amount was small.
I played at this casino with a no deposit offer. I experienced very rude atttitude from customer support, not caring about my questions and needs at all. Also game selection you can play with the bonus is super small, there were slots too, but only from Betsoft and the amount was small. Also knowing their sister sites I don't feel like they can be really trusted. I won't be depositing there.
Read moreDeealiquo6977 December 20, 2015 09:04
I really don't like this casino. Mobile platform is not great at all. The strange thing is, the casino offers a no depisit bonus which indeed you are able to claim it, you are even able to see it in your balance. But good luck in trying to play it on the slots.
I really don't like this casino. Mobile platform is not great at all. The strange thing is, the casino offers a no depisit bonus which indeed you are able to claim it, you are even able to see it in your balance. But good luck in trying to play it on the slots. I don't know what it is, but I was and I am still unable to play this bonus in the slots. It's a pity as it looked like an interesting casino but unfortunately very frustrating and irritating. I will not be plying here and the bonus can remain in the account as it is.
Read morezuga November 2, 2015 06:06
Hi flashflash99, As you can tell we already have them on our warning list. If you have a complaint please make sure to post it at the complaint section at the forum, with all the related details. We will then alert their Rep. cheers LCB Admin
flaflash99 November 1, 2015 16:50
Well this place needs to be blacklisted or better yet Closed down .I received a sports sign up bonus and wagered it thru and is now in my sports book balance as Cash .I submitted three tickets over 3 months and they never responded to me as of yet ...
Well this place needs to be blacklisted or better yet Closed down .I received a sports sign up bonus and wagered it thru and is now in my sports book balance as Cash .I submitted three tickets over 3 months and they never responded to me as of yet ...Well that money has been there since December 2014 and it is now November 2015 and I still have not made contact with anyone .What a joke and I have records for every ticket I submitted .Not sure what rights US players have and what I can do about it other then warn others on every blog on the net including Facebook and Twitter ..PLAYERS BEWARE THIS PLACE CAN NOT BE TRUSTED AND LCB PLEASE REMOVE THEM FROM YOUR LIST
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