Reason #1 why the Wizard likes Bovada:

Excellent customer support

The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful.

I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)

If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own.

Visit Bovada

Deuce on the Deal Video Poker

Last Update: Oct 01, 2007

Deuce on the Deal is a video poker game by Bally. I noticed it at the Suncoast in Las Vegas on September 30, 2007. The rules are the same as normal video poker, except the player has the option to pay five extra coins to guarantee getting at least one deuce. The way this is programmed is random hands will be dealt behind the scenes, until one is found containing at least one deuce.

In the following return tables the "win" is per coin, based on a max-coin bet, not including the deuce fee. So the actual win would be five times the win shown. The "return" is the produce of the win, the probability, and 0.5. The reason for the 0.5, is to adjust for the deuce fee.

Deuce on the Deal — Suncoast Pay Table
Hand	Win	Combinations	Probability	Return
Natural royal flush	2000	13054800	0.000002	0.001920
Four deuces	500	4089932616	0.000601	0.150357
Wild royal flush	25	30818613936	0.004532	0.056649
Five of a kind	10	50011253544	0.007354	0.036771
Straight flush	8	66840799944	0.009829	0.039316
Four of a kind	4	921085059024	0.135446	0.270892
Full house	3	209882366352	0.030863	0.046295
Flush	3	180845729520	0.026593	0.039890
Straight	2	680963869752	0.100136	0.100136
Three of a kind	1	2997349018848	0.440762	0.220381
Nothing	0	1658481391584	0.243881	0.000000
Total		6800381089920	1.000000	0.962606

Also see Ace on the Deal.