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Reason #1 why the Wizard likes Bovada: Excellent customer support The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful. I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.) If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own. |
Ace on the Deal Video PokerLast Update: Nov 20, 2006 Ace on the Deal is a video poker game by Bally There are two plausible ways the game could be programmed. The first is to deal the first card from the four aces and the other four from the remaining 51 cards. The second is to deal random hands, unseen by the player, until one is found containing at least one ace. The rules on the game do not state which method is followed, although I strongly feel the player has the right to know this rule and it should be disclosed. To test which method is used I went over to the Red Rock and to play the game, keeping track of the number of aces observed on each deal. Here are my results.
The next table shows the number of combinations according to both methods of dealing.
The next table shows the probabilities for each number of aces on the deal under both methods.
The next table compares the actual observations with expectations based on 103 hands played and both methods of dealing.
It is easy to eyeball that the actual observations much more closely match the "Deal until Ace" method of dealing. Doing a chi-squared test against both methods the probability of results as skewed or more against the "First Card Ace" method is 8.47%, and against the "Deal until Ace" method 91.14%. Now that I have hopefully made a case for how the cards are dealt here is the pay table for the "9/5" Double Double Bonus game at the Suncoast, as seen on November 19, 2006.
The next table shows the return for the above "9/5" pay table. Unlike most of my video poker return tables the pays column is for a max coin bet. The return column is in units, based on a max coin bet. The lower right cell shows a return of 98.01%.
At the Red Rock a "7/5" Double Double pay table was used. For the six coins bet wins for a royal flush, straight flush, four aces + 2-4, and four aces + 5-K were progressive. The following table shows the return for the non-progressive wins.
The lower right cell shows the non-progressive wins contribute 65.96% to the return. For a 25-cent game add to this return 0.0000511024*(royal flush win in dollars) + 0.0000585189*(straight flush win in dollars) + 0.0001800893*(four aces + 2-4 in in dollars) + 0.0005051742*(four aces + 5-K win in dollars). At the time I was there on November 19, 2006, at about noon, the progressive wins were $1199.75 for a royal, $62.50 for a straight flush, $819.69 for four aces + 2-4, and $502.82 for four aces + 5-K. At this moment the return was 97.07%, following non-progressive "7/5" strategy. Also see Deuce on the Deal. |
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