Last Updated: June 18, 2013

U1 Gaming

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Reason #1 why the Wizard likes Bovada: Excellent customer support

The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada's support is handled by Bovada, and their support staff is actually knowledgeable and helpful.

I'm so confident that you'll have a good experience with Bovada that if you have a problem getting paid and you can't resolve it with them on your own, I'll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)

If you have a problem with any other casino besides Bovada, I can't help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn't my job nor my problem. If you play at Bovada after clicking through my site I'll stand behind you 100%. Any place else and you're on your own.

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U1 Gaming makes multi-game machines featuring a large variety of video poker, keno and slot games. Video poker games comes in two types: "Pro Poker" and regular "Poker." In "Pro Poker" games, the game has an auto-hold feature, based on optimal strategy. In regular "poker" games, there is no auto-hold, so the player is on his own when it comes to strategy. One thing that sets U1 apart from other slot makers is they openly state the theoretical return for all their games. As the player bets more, the pay table becomes more generous, and thus the expected return increases.


The following table shows the target return by game category and amount bet. In most cases, the actual returns may vary by 0.03% or so. For pick-2 keno, it varies more, because there are fewer pays to fine tune the return. The returns include a random bonus game, which contributes 0.5025% to the total return.

U1 Gaming Theoretical Returns

Bet Poker Pro Poker Keno Slots
$0.05 92.00% 91.00% 90.00% 90.00%
$0.10 93.00% 92.00% 91.00% 91.00%
$0.15 94.00% 93.00% 92.00% 92.00%
$0.20 94.50% 93.50% 92.50% 92.50%
$0.25 95.00% 94.00% 93.00% 93.00%
$0.30 95.50% 94.50% 93.50% 93.50%
$0.35 96.00% 95.00% 94.00% 94.00%
$0.40 96.50% 95.50% 94.50% 94.50%
$0.45 96.75% 95.75% 94.75% 95.00%
$0.50 97.00% 96.00% 95.00% 95.00%
$0.55 97.10% 96.10% 95.10% 95.10%
$0.60 97.20% 96.20% 95.20% 95.20%
$0.65 97.30% 96.30% 95.30% 95.30%
$0.70 97.40% 96.40% 95.40% 95.40%
$0.75 97.50% 96.50% 95.50% 95.50%
$0.80 97.60% 96.60% 95.60% 95.65%
$0.85 97.70% 96.70% 95.70% 95.80%
$0.90 97.80% 96.80% 95.80% 96.00%
$0.95 97.90% 96.90% 95.90% 96.00%
$1.00 98.00% 97.00% 96.00% 96.00%
$1.25 98.13% 97.13% 96.13% 96.13%
$1.50 98.25% 97.25% 96.25% 96.25%
$1.75 98.38% 97.38% 96.38% 96.38%
$2.00 98.50% 97.50% 96.50% 96.50%
$2.25 98.56% 97.63% 96.65% 96.60%
$2.50 98.63% 97.75% 96.80% 96.70%
$2.75 98.69% 97.88% 96.90% 96.80%
$3.00 98.75% 98.00% 97.00% 96.90%
$3.25 98.78% 98.06% 97.06% 97.00%
$3.50 98.81% 98.13% 97.13% 97.10%
$3.75 98.84% 98.19% 97.19% 97.20%
$4.00 98.88% 98.25% 97.25% 97.30%
$4.25 98.91% 98.31% 97.31% 97.40%
$4.50 98.94% 98.38% 97.38% 97.50%
$4.75 98.97% 98.44% 97.44% 97.50%
$5.00 99.00% 98.50% 97.50% 97.50%
$6.00 99.00% 98.60% 97.60% 97.63%
$7.00 99.00% 98.70% 97.70% 97.75%
$8.00 99.00% 98.80% 97.80% 97.88%
$9.00 99.00% 98.90% 97.90% 98.00%
$10.00 99.25% 99.00% 98.00% 98.00%
$15.00 99.25% 99.00% 98.00% 98.00%
$20.00 99.35% 99.00% 98.00% 98.00%
$40.00 99.35% 99.00% 98.00%
$50.00 99.40% 99.00% 98.00%
$75.00 99.40% 99.00%
$100.00 99.50% 99.00%

Pictures

Here are a few pictures to show some examples of U1 games.


Bullet Fever


Redneck Reels


Count Your Chicks

Payback

The following screenshot shows more information about the payback for U1 games.

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