Reason #1 why the Wizard likes Bovada:

Excellent customer support

The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful.

I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)

If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own.

Visit Bovada

Pop Up 25

Introduction

Pop Up 25 is a bingo game I noticed at the Red Rock casino on December 6, 2011.

Rules

  1. The game board consists of the number 1 to 25 in a 5 by 5 matrix.
  2. The player chooses 2 to 5 numbers.
  3. The game randomly chooses 5 numbers.
  4. The player is paid according to how many of his picks match the numbers drawn by the game.

The Red Rock game was multi-denomination. As usual with electronic games, the more you bet, the better the odds. In this case there were four different pay tables, associated with the denomination bet as follows:

  • Pay Table 1 -- 1¢, 2¢
  • Pay Table 2 -- 5¢, 10¢
  • Pay Table 3 -- 25¢
  • Pay Table 4 -- 50¢, $1

Probabilities

The following table shows the probability of catching any given number of balls according to the number picked.

Probabilities in Pop Up 25
Catch Pick
2 3 4 5
0 0.633333 0.495652 0.383004 0.291813
1 0.333333 0.413043 0.450593 0.455957
2 0.033333 0.086957 0.150198 0.214568
3 0.004348 0.015810 0.035761
4 0.000395 0.001882
5 0.000019
Total 1.000000 1.000000 1.000000 1.000000

Pay Tables and Returns

The following four tables show the four Red Rock pay tables. The return for each pay table is in the bottom row.

Pay Table 1
Catch Pick
2 3 4 5
0 0 0 0 0
1 2 1 1 0
2 7 4 2 2
3 30 6 11
4 125 40
5 200
Return 90.00% 89.13% 89.53% 90.16%

Pay Table 2
Catch Pick
2 3 4 5
0 0 0 0 0
1 2 1 1 0
2 7 5 2 2
3 14 8 12
4 85 26
5 200
Return 90.00% 90.87% 91.11% 91.10%

Pay Table 3
Catch Pick
2 3 4 5
0 0 0 0 0
1 2 1 1 0
2 7 5 2 2
3 17 9 12
4 75 34
5 200
Return 90.00% 92.17% 92.29% 92.60%

Pay Table 4
Catch Pick
2 3 4 5
0 0 0 0 0
1 2 1 1 0
2 8 5 2 2
3 22 11 12
4 50 43
5 225
Return 93.33% 94.35% 94.47% 94.34%