### Reason #1 why the Wizard likes Bovada: Excellent customer support

**The thing that separates Bovada from the rest is its customer support.**
Many other online gaming companies outsource their support.
It can be difficult getting a response from them, and if you do it is
often slow and handled by somebody with little understanding of gambling
or even of English. But Bovada's support is handled by Bovada, and their
support staff is actually knowledgeable and helpful.

**
I'm so confident that you'll have a good experience with Bovada that if you have a
problem getting paid and you can't resolve it with them on your own, I'll talk to them myself.
**
I personally have known the Bovada management for about three years and always found them to be professional,
friendly, and knowledgeable. I have also personally visited one of their
call centers so I could see first-hand how they handle customer issues.
(More on my mediation service.)

**If you have a problem with any other casino besides Bovada, I can't help you.**
I get complaints from players of other online casinos every
day who have difficulty getting paid. However that isn't my job nor my
problem. If you play at Bovada after clicking through my site I'll stand
behind you 100%. Any place else and you're on your own.

### Visit Bovada

Mr. Wizard, your site is truly informative. There is a keno game here where we can bet on HEAD, TAIL or EVEN. HEAD meaning 11 numbers or more in the first forty numbers, TAIL meaning 11 numbers or more in the last forty numbers. EVEN meaning 10 numbers each in the first forty and last forty respectively. There are 20 numbers drawn each time. What are the odds of each bet winning? One more thing, since the house is negative according to you (for some online casinos), does that mean that a player can consistently win in the long run in the game of blackjack?

Tony from Malaysia

The probability of n numbers drawn in the first 40, last 40, or any given 40 is combin(40,n)*combin(40,20-n)/combin(80,20). So the probability of exactly 10 in the first 40 (and 10 in the last 40) is combin(40,10)*combin(40,10)/combin(80,20) = 0.203243. The probability of one half having more than the other is 1-.203243= 0.796757. The probability of a specific half having more is half this number, or 0.398378. If this bet paid even money the house edge would be 20.32%. If the even bet paid 3 to 1 then the house edge on that bet would be 18.70%. If it paid 4 to 1 the player would have a 1.62% edge. About positive expectation blackjack online the more the player plays the greater the probability of a net profit. The best game is currently Unified Gaming’s single deck, with a player edge of 0.16%. If the player flat bet one millions hands the probability of being down would still be about 8.6%. At Boss Media’s single player game with a player edge of 0.07% the probability of a loss after a million hands is about 27.5%.

Is there an advantage in playing same numbers in caveman keno, or playing different numbers every time. or changing one number at a time?

Mike from Mesa, USA

It doesn’t make any difference.

I visit the casinos quite frequently and have noticed that people seem to do fairly well on the video keno quarter machines. Do you have any suggestions as to what numbers to play. I have noticed that there are some that come up more frequently than others.

Karen from Antioch, USA

I doubt certain numbers are more likely than others. My advice is to pick anything, it doesn’t make any difference.

Dear Sir, We are avid Keno players. It is our intuitive belief that if we play two or more keno machines using the same numbers that our chances for hitting those numbers are significantly increased. Can you enlighten us with some statistics to support our intuition? Thank you.

Gene & Rosie from Bayside, WI

Your overall expected return is the same regardless of how many games you play. Of course it is more likely to hit a number the more machines you play, but if they all miss you lose more money.

Which are the most and least volatile games?

Anonymous

Pai gow poker is the least volatile and on average keno is the most.

Does the RNG in a keno machine pick the numbers and if they come up you win or just determines if you win or lose and the numbers are just for show?

Anonymous

In Nevada, and I think other major gambling markets in the United States, the balls truly are random and the outcome determined by the balls. However in class II slots, sometimes found in Indian casinos, anything goes.

I have seen a keno game with the following side bets. What is the scoop on these bets?

**HEADS - bet that eleven to twenty numbers in the top half appear - even money TAILS - bet that zero to nine numbers in the top half appear - even money EVENS - bet that exactly ten numbers in the top half appear - pays 3 to 1**

Anonymous

The probability of the tie bet winning is combin(40,10)*combin(40,10)/combin(80,20) = 0.203243. Paying 3 to 1 the house edge is 18.703%. The probability of the heads (or tails) bet winning is (1-0.20343)/2 = 0.398378. Paying even money the house edge is 20.324%.

**
**

This shows the probability of 11 to 20 heads is 39.84%, for a house edge of 20.32%. The probability of exactly 10 is 20.32%, for a house edge of 18.70%.

Dear wonderful Wizard, firstly THANK YOU VERY MUCH for your wonderful site! I have spent hours upon hours exploring all that your superbly done site has to offer, and I am grateful for your truly invaluable advice, so THANK YOU! I have a question regarding a side bet of Keno here in Australia called "Heads and Tails". The board is divided in half, numbers 1 to 40 are heads and 41 to 80 are tails. If the majority of numbers drawn are low (1 to 40) then heads wins, if the majority are high (41-80) then tails wins. Both bets pay 1 to 1. There is also a bet called Evens, which pays 3 to 1 if 10 numbers are low and 10 are high. My question is, what is the house edge of each bet?

Anonymous

Compliments will get you everywhere. The number of combinations for n heads is combin(40,n)*combin(40,20-n). This is the number of ways to choose n numbers out of the top 40 and 20-n out of the bottom 40. The following table shows the probability of 0 to 20 heads.

### Probability of 0 to 20 Heads

Heads | Combinations | Probability |
---|---|---|

0 |
137846528820 |
0.000000039 |

1 | 5251296336000 |
0.0000014854 |

2 |
88436604204000 |
0.0000250152 |

3 |
876675902544001 |
0.0002479767 |

4 |
5744053569793500 |
0.0016247638 |

5 |
26468598849608400 |
0.0074869114 |

6 |
89077015359259200 |
0.0251963366 |

7 |
224342112756653000 |
0.0634574402 |

8 |
429655207020554000 |
0.1215323297 |

9 |
632136396535987000 |
0.1788061862 |

10 |
718528370729238000 |
0.2032430317 |

11 |
632136396535987000 |
0.1788061862 |

12 |
429655207020554000 |
0.1215323297 |

13 |
224342112756653000 |
0.0634574402 |

14 |
89077015359259200 |
0.0251963366 |

15 |
26468598849608400 |
0.0074869114 |

16 |
5744053569793500 |
0.0016247638 |

17 |
876675902544001 |
0.0002479767 |

18 |
88436604204000 |
0.0000250152 |

19 |
5251296336000 |
0.0000014854 |

20 | 137846528820 |
0.000000039 |

Total |
3535316142212170000 |
1 |

This shows the probability of 11 to 20 heads is 39.84%, for a house edge of 20.32%. The probability of exactly 10 is 20.32%, for a house edge of 18.70%.

Sir, I recently read in a book about odds that the odds of hitting all 20 numbers in keno are a quintillion to one. The book described this by saying that if there were one drawing per week and everyone on earth always bought a ticket, it would take 5 million years to produce a winner. My question is, is there a prize for hitting all 20, and if so, has anyone ever hit it? I’ve heard that no one has ever hit keno in the history of Vegas, it this true?

Tim from Greenville, SC

The probability of hitting all 20 is 1 in combin(80,20) = 3,535,316,142,212,180,000. So the odds are more like 3.5 quintillion to one. Assuming 5 billion people on earth, and they all played once a week, there would be one winner every 13.56 million years on average. Most casinos pay the same amount for hitting close to 20. For example the Las Vegas Hilton pays $20,000 for hitting 17 or more out of 20. I have never heard of anyone every hitting 20 out of 20, and doubt very much that it has ever happened.

My wife and father in law went to Las Vegas a couple of months ago and she asked where the Keno games are (sot the Keno slot machines) and was told that most hotels didn’t have keno any more. Is that true? And if so do you know why Mr. Wizard?

Bill from Malibu

I disagree. I can’t think of a single major Strip casino without a keno lounge. In general the only casinos without keno are the locals casinos in the suburbs of Vegas, because most of us locals know that keno is a sucker game.

P.S. A reader later wrote in to correct me, stating that the New York New York casino in Las Vegas removed their keno lounge.

There is an interesting way that one can play keno, though not in the way the state intended. Bet that at least 11 of the 20 numbers will appear in 3 rows; horizontal, vertical or a combination. Stress that there are 18 rows. Many times the sucker will play. A variant of this bet is that one row will be blank. I hope that you can use this. You have an excellent, informative site. Note that one needs a bankroll though not a large one. 10 to 15x the largest bet that you are going to cover is enough.

Richard M. from Silver Spring, MD

I hope you’re happy, I spent all day on this. After writing and running a simulation I find that the probability that any 3 lines will contain 11 or more marks is 86.96%! That isn’t even giving the other side a fighting chance. You can go up to 12 marks and still have a probability of 53.68% of winning, or an advantage of 7.36%. However, I think you have the wrong side of the empty row bet. The probability of at least one empty row is only 33.39%, better to take the other side of no empty rows. While I was at this I did lots of other probabilities and put them in a new page of keno props. Here is a list from that page of these and other good even-money bets. The good side is listed.

### Even Money Keno Props

Prop | Probability of a Win |
House Edge |
---|---|---|

No row will have 5 or more hits | 53.47% | 6.94% |

Greatest number of hits in a column will be exactly 4 | 55.2% | 10.4% |

Every row to have at least one mark | 66.61% | 33.23% |

Number of empty columns will not be 1 | 54.08% | 8.15% |

Top/bottom to have 9 to 11 marks | 56.09% | 12.17% |

3 lines (rows and/or columns) will contain 12 or more marks | 53.68% | 7.36% |

Does it matter what numbers you pick in video keno at all? I understand that it is a RNG chip like any slot machine and that the numbers are just to give us the illusion of control. I’ve tried writing IGT but they won’t respond. Thanks!

Jari from Minnetonka, MN

Much like live keno the odds are the same regardless of what you pick, but they are independent of the balls the game draws.

Suppose you are playing standard 80-spot Keno with 20 drops, but the drops are "with replacement." That is, after a ball is dropped, its number is recorded and it is put back in the hopper and may be drawn again. Suppose you mark a card with 4 spots. What are the probabilities of 0, 1, 2, 3 and 4 distinct hits?

Eliot from Santa Barbara

That is actually a pretty hard problem. It is easy to get the probability of the number of times any of your four balls are drawn, including repeats. The tricky part is determining the probability that x distinct picks will be chosen, given that any pick was chosen y times. I indicate the answer and solution on my MathProblems.info page, problem 205.

What ratio of genes would I have in common with a full brother or sister, other than identical twin?

HotBlonde

1/2.

If we used keno as a comparison, everybody would have 40 genes, each represented by a keno ball. However, each ball would have unique number. When two people, who are not related, mate it is like combining 80 balls between the two of them into a hopper, and randomly choosing 40 genes for the offspring of the mating.

So when you were conceived, you got half the balls in the hopper, and the other half were wasted. When your brother or sister was conceived he/she got half from the balls drawn when you were born, and half that were not drawn. So you are 50% genetically identical. Much for the same reason that if 40 numbers were drawn in keno, two consecutive draws would average 20 balls in common.

This question was raised and discussed in the forum of my companion site Wizard of Vegas.