Reason #1 why the Wizard likes Bovada:

Excellent customer support

The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful.

I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)

If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own.

Visit Bovada

Ask the Wizard - Open Season

I am accepting questions in the forum of my companion site Wizard of Vegas . You are also welcome to answer each other's questions. Due to the volume of questions I tend to get, I cannot personally answer every question posed. Your odds improve if you follow these guidelines:

  • The answer is not already found on this site.
  • The question is short.
  • Other people will find the question and answer useful, not just you.
  • The question is not about betting systems.

Questions posed may be used on this site in my "Ask the Wizard" column.

If you wish to discuss betting systems, you are welcome to discuss that amongst yourselves in my betting systems forum . However, I don’t expect to waste much time there.

You may also contact me directly, but only for purposes of benefitting the site, not yourself. Acceptable reasons include reporting mistakes or suggestions for new material.