Reason #1 why the Wizard likes Bovada:

Excellent customer support

The thing that separates Bovada from the rest is its customer support. Many other online gaming companies outsource their support. It can be difficult getting a response from them, and if you do it is often slow and handled by somebody with little understanding of gambling or even of English. But Bovada’s support is handled by Bovada, and their support staff is actually knowledgeable and helpful.

I’m so confident that you’ll have a good experience with Bovada that if you have a problem getting paid and you can’t resolve it with them on your own, I’ll talk to them myself. I personally have known the Bovada management for about three years and always found them to be professional, friendly, and knowledgeable. I have also personally visited one of their call centers so I could see first-hand how they handle customer issues. (More on my mediation service.)

If you have a problem with any other casino besides Bovada, I can’t help you. I get complaints from players of other online casinos every day who have difficulty getting paid. However that isn’t my job nor my problem. If you play at Bovada after clicking through my site I’ll stand behind you 100%. Any place else and you’re on your own.

Visit Bovada

Ask the Wizard #136

Edition Date: Aug 28, 2005

I realize that decisions per hour in games like blackjack and craps can depend heavily on factors like the number of other players at the table, the hand shuffle vs. machine shuffle, shooter and dealer speed. Still, I was curious if you could give me a rough approximation of how many decisions per hour an individual can expect at a mostly-full craps table and a blackjack table with both a hand shuffle and machine shuffle. This would help me estimate my expected loss per hour and weigh it against the comps I am being offered.
— Anonymous

The following tables show the number of hands/tosses per hour in blackjack, craps, and roulette. The source of the tables is Casino Operations Management by Jim Kilby.

Hands per Hour in Blackjack
Players	Hands per hour
1	209
2	139
3	105
4	84
5	70
6	60
7	52

Rolls per Hour in Craps
Players	Rolls per hour
1	249
3	216
5	144
7	135
9	123
11	102

In craps 29.6% of total rolls are come out rolls, on average.

Spins per Hour in Roulette
Players	Spins per hour
1	112
2	76
3	60
4	55
5	48
6	35

I have reviewed your site and am looking for casinos in Nevada and Mississippi that have the best pay out schedules for each table game (I prefer 3 card poker). Do you have a listing or link that shows the "loosest table games" casinos?
— Anonymous

I have thought about that many times but always shoot down the idea because it would be very high maintenance to keep it up to date. I do know they have full pay 1/4/6/30/40 pay table on the Pairplus in Three Card Poker at the Pioneer in Laughlin. At least they did when I was last there a few months ago. As far as I know every casino in Vegas follows the stingier 1/3/6/30/40 pay table.

The radius of the circle is 1. The triangle is equilateral. Find the area of each colored region.
— Anonymous

I don’t want to blow the answer for those who want to solve it for themselves. For the answer and solution visit my other web site mathproblems.info, problem 189.

What are the chances in a heads up game of Texas Hold’em that each player gets KK. Then on the very next hand both players get KK. We can’t even get a close estimate. If you can figure it out please respond, thanks.
— Anonymous

The probability for any given hand is (combin(4,2)/combin(52,2))*(1/combin(50,2)) = 1/270725. So the probability of this happening twice in a row is 1 in 270725² = 1 in 73,292,025,625.

I have tried to get the exact odds of getting a royal straight flush in a 7-card game. I hit one at Foxwoods the other day.
— Randy from North Kingstown

If you mean a 5-card royal and any two other cards the probability is 4*combin(47,2)/combin(52,7) = 4324/ 133784560 = 1 in 30940.

Hi, if person A makes 1000 consecutive bets on the pass line without backing up his bet, and person B makes 1000 consecutive bets on the pass line and he takes 100X odds whenever possible, doesn’t each person lose the same amount of money?
— Blake Haas from Thousand Oaks

Yes. I can just imagine the follow up question to be why I recommend taking the odds if doing so doesn’t help to win more. What I suggest is betting less on the pass so that your need for action is mostly met by a full odds bet. For example if you are comfortable betting about $90 per bet, and the casino allows 5x odds, then I would drop the pass line bet to $15 and bet $75 on the odds. That will lower the overall house edge from 1.414% to 0.326%.

I’ve finally accepted a job in Vegas, and the family will be moving in less than a month. What areas of Vegas are nice to live, what areas are undesirable?
— Anonymous

For family living the nicest areas are indeed Henderson and Summerlin. Personally I live in a master planned community called Peccole Ranch, which borders Summerlin. In my opinion the west side, where I live, is better because:

It has an Orange County, California, look and feel to while much of Henderson looks like it was made from a cookie cutter.
The west side is higher in elevation and thus cooler in summer.
Henderson suffers from the noise of landing airplanes.
The west side is right next to the mountains, which offer outstanding hiking and climbing.
The future growth of the west side seems to be better planned.

If you ask someone from Henderson they will claim Henderson has less traffic, but there are two sides to that issue, and I think the west side is better in that area too. I’m sure I will hear from somebody from Henderson over this, and am happy to print a rebuttal in the future, because I believe in presenting both sides.

The worst parts of Vegas are around downtown, gradually getting better as you move further away. For something in the middle there is lots of growth on the south side of town along the I-15 and the north side along the U.S. 95.

In Texas hold em if a player accidentally shows his cards before betting round is complete is that player’s hand dead?
— Jeannine from Elgin

No. It would still be a live hand.

Is Timbuktu a real place and if so what country is it in?
— Bruce from Auburn, Washington

Yes. As I recall it was a great intellectual city in Africa that had a magnificent library. However the library was burned down and not much remains of the once great city. Here’s more information about Timbuktu from MrDowling.com.

When my boyfriend and I first started dating there was this girl that would flirt with him all the time. Well I told him to ignore her or it would be over. He did, or so he said. We drove passed her yesterday and he smiled at her. I got mad at first then I just let it go. He started yelling at me and told me that he could say hi to her whenever he wanted. What I don’t get is that he gets so jealous whenever I talk to one of his friends. Does this mean that he could be talking to this girl behind my back? PLEASE ANSWER ME!!!!!
— Ashlee from Hartford

I’m not big on jealousy. It should be okay for either of you to be friendly with the opposite sex. Even light flirting can be okay if it just in fun and goes no further than that. If you don’t have trust in a relationship then it is bound to fail. My advice is to put your relationship to the test and allow flirting on both sides. If that causes the end of it then it wasn’t meant to be in the first place.

Ask the Wizard #136

I have reviewed your site and am looking for casinos in Nevada and Mississippi that have the best pay out schedules for each table game (I prefer 3 card poker). Do you have a listing or link that shows the "loosest table games" casinos? — Anonymous

The radius of the circle is 1. The triangle is equilateral. Find the area of each colored region. — Anonymous

What are the chances in a heads up game of Texas Hold’em that each player gets KK. Then on the very next hand both players get KK. We can’t even get a close estimate. If you can figure it out please respond, thanks. — Anonymous

I have tried to get the exact odds of getting a royal straight flush in a 7-card game. I hit one at Foxwoods the other day. — Randy from North Kingstown

Hi, if person A makes 1000 consecutive bets on the pass line without backing up his bet, and person B makes 1000 consecutive bets on the pass line and he takes 100X odds whenever possible, doesn’t each person lose the same amount of money? — Blake Haas from Thousand Oaks

I’ve finally accepted a job in Vegas, and the family will be moving in less than a month. What areas of Vegas are nice to live, what areas are undesirable? — Anonymous

In Texas hold em if a player accidentally shows his cards before betting round is complete is that player’s hand dead? — Jeannine from Elgin

Is Timbuktu a real place and if so what country is it in? — Bruce from Auburn, Washington